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  • We will have orders shipped out as quickly as possible, usually within 48 hours after receipt of payment. This may vary depends on national holidays, closures, and other unforeseeable events. Orders will be shipped in the order they were received. 

  • If we are experiencing a high volume of orders, shipments may be delayed for a few days. Please note that we do not ship on weekends and holidays. 

  • If there’s something wrong with your order or shipping address, we will contact you via email. If your order does not get shipped out in 5 business days, please check your email or contact us at

  • We ship each package with a tracking number

  • Please note that:

    • Delivery and shipping speeds are estimated and we cannot guarantee exact delivery date.

    • Some dates may vary based on the buyer's choice of shipping speed, carriers’ shipping practices, delivery location and the items you order. 

    • Products may be delivered in separate shipments.

  • Be sure to provide us your email or phone number, as we may contact you to confirm your address when our system cannot verify the address provided. We will typically call and email you. We may cancel the unverified orders if you don’t return our calls or emails.  

  • Buyer is responsible for any re-shipping fees if packages are returned to us due to insufficient address provided. 

  • We are not liable for lost/missing packages, and packages that are marked "Delivered" by our carriers***

  • Packages that are unclaimed for more than 5 days, and are sent back to us will automatically become a return/refund. Shipping will not be refunded at this point. Buyers will be responsible for re-shipping cost regardless of previous amount paid



  • We DO NOT accept returns, refunds, or exchanges on any orders unless there is a manufacturer defect. Please email us at to notify us of the following:

  • Received damaged items

  • Manufacturer defects

  • Missing items from your order

  • In the event an error is made on your order, or an item arrives damaged, please notify us within 48hrs of receiving your package.  Return shipping is at the buyers expense.  If return items are not received within 14days from initial contact no refund will be issued. Email is preferred ( please provide an explanation as well as pictures

  • .  We will contact you as soon as possible.  Email is our preferred method of contact so both parties have information clearly stated in print if required.


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